General

Frequently asked questions

Forgotten password or login does not work

Reset a forgotten password and get help if account access is unavailable.

Error when connecting the Apple calendar (app-specific password)

Check Apple credentials: reveal the password and look for accidentally copied spaces.

Calendar synchronization: appointments are missing or do not update

Check feed settings, calendar subscriptions, and delayed updates without sharing private links.

Why don't I see any availabilities (gray bars) in the staffing agent's schedule?

Understand missing calendar bars and incomplete availability data.

Why are my team members not receiving emails?

Solutions when invitations or staffing requests are not received.