Check the cancellation date available for your specific subscription in subscription management. A monthly or yearly billing interval alone does not establish a universal notice period for every agreement.

Review and cancel a subscription

  1. Open connactz in your browser and access the relevant project as a project admin.
  2. Select Subscription, then Manage plan for a subscription that supports normal self-service management.
  3. In the Stripe portal, check whether cancellation is available and the date it will take effect. Confirm only if that date is suitable.
  4. Return to connactz and check the cancellation status and end date. Reload the page if needed.

Billing and plan details with the Manage plan button

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If connactz already shows an end date for a scheduled cancellation, check that status before taking another action. Keeping a subscription or continuing a trial does not cancel it.

If portal access is unavailable or billing is managed through support, email [email protected]. Ask support to clarify any conflicting dates. This article does not promise a particular notice period or refund.