As a project admin, you can access available plan changes on the web. Subscription management is hidden in the native apps.

Change your plan

  1. Open the relevant project in your browser.
  2. Select Subscription in the project navigation.
  3. Check your current plan and the billing interval you want.
  4. Select an available plan change. A current subscription that supports self-service changes opens the Stripe portal for confirmation; without a current subscription, checkout opens.
  5. Review the price, billing timing, and terms before confirming. Then return to connactz and check the displayed plan.

Billing and plan details with the Manage plan button

View original size

Not every subscription can be changed through self-service, including support-managed billing and certain payment or cancellation states. If no suitable action is available or Contact support is shown, email [email protected]. Do not confirm an additional purchase to work around an unclear change.