As a project admin, you can access available plan changes on the web. Plan management is hidden in the native apps.

Change your plan

  1. Open the relevant project in your browser.

Open the project in the sidebar under “Projects”

  1. Select Plan under Administration in the project navigation.

Project navigation: “Plan” under “Administration”

  1. Check your current plan and the billing interval you want.
  2. Select an available plan change. A current paid plan that supports self-service changes opens the Stripe portal for confirmation; without a current paid plan, checkout opens.

Plan page with the current project plan and the plan change action

  1. Review the price, billing timing, and terms before confirming. Then return to connactz and check the displayed plan.

Billing and plan details with the Manage plan button

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Not every plan can be changed through self-service, including support-managed billing and certain payment or cancellation states. If no suitable action is available or Contact support is shown, email [email protected]. Do not confirm an additional purchase to work around an unclear change. If you want to cancel instead, read Review and cancel a plan.